Refund policy

**Returns**

You have 14 days from the date of receiving your item to request a return.  
To be eligible for a return, your item must be:
- Unused and in the same condition as received
- In its original packaging

Customers are responsible for the cost of return shipping.  
We recommend using a tracked service, as we cannot guarantee that we will receive your returned item.

To start a return, please contact us at **hellosnugglers@gmail.com**.  
Once your return is approved, we’ll send you instructions on how and where to send your package.